December 2015: Executive Insights

Are you a manager, a leader or both?

Columnist Bill Murray

Bill Murray

According to Stephen Covey, management is a bottom line focus: How can I best accomplish certain things? Leadership deals with the top line: What are the things I want to accomplish? [Read more…]

June 2015: Executive Corner

Common sense change management

Columnist Bill Murray

Columnist Bill Murray

“It is change, continuing change, inevitable change that is the dominant factor in society today.” — Isaac Asimov [Read more…]

April 2015: Executive Corner

Execute change with process focus

Columnist Reg Carter

Columnist Reg Carter

We last discussed our “Top 5” operational drivers that are most impactful on daily business success. The five concepts we believe essential to operate any business or organization, large or small, for-profit or nonprofit, public or private, are: customer focus, process focus, employee involvement, data analysis and leadership commitment. [Read more…]