March 2016: People on the Move

CITEC Business Solutions names executive director



Reg Carter, who joined CITEC Business Solutions in 2013 as a business advisor, has been named the organization’s new executive director.

CITEC is a not-for-profit business consulting organization that helps small and medium-sized enterprises in Northern New York to thrive.

Since joining the organization, Mr. Carter has led the delivery of executive services, including working with the leaders of the north country in the areas of strategic planning, business assessments, succession planning and executive coaching with companies. [Read more…]

March 2016: Nonprofits Today

Youths excited to invest in our region

Max DelSignore

Max DelSignore

The question made Harrison Fish pause for a few moments.

“What are your thoughts on being a community leader as a high school student?”

As a senior at South Jefferson Central School, Mr. Fish has served in a variety of extracurricular clubs. Community service is a likely requirement for his participation. His perspective has changed slightly in recent months though, as he and his classmates engage in the “LEAD Your School Challenge.” [Read more…]

March 2016: DBAs

DBA (doing business under an assumed name) certificates filed at the Jefferson County Clerk’s office Feb. 1 to Feb. 29, 2016.

Feb. 29:

Martin Road North Gardens, 28483 Martin Road North, Evans Mills, Bruce Carl Johnson, 28483 Martin Road North, Evans Mills.

St. Larry’s, 38234 Windward Cliffs, Clayton, Laura Cerow, 38234 Windward Cliffs, Clayton.

Little Green Valley Ranch, 2294 Glass Road, Black River, Jason W. Akins, 22994 Glass Road, Black River, Amanda M. Horton, 22994 Glass Road, Black River.

Umstead’s General Construction, 27707 County Route 192, Redwood, Sandra L. Umstead, 27707 County Route 192, Redwood.

Feb. 26:

MMA Enterprises DBA American Top Team of Watertown, 1041 Arsenal St., Watertown, Jerry Heath, 25 Grant St., Dexter, Marc Stevens, 22479 Waterville Road, Lorraine.

Third Generation Home Improvements, 4 Greenhouse Road, Apt. 4, Alexandria Bay, Phillip Herbert Roberts, 4 Greenhouse Road, Apt. 4, Alexandria Bay.

M. Couture, 538 Emerson St., Apt. 101, Watertown, Maricel Ann Prou, 538 Emerson St., Apt. 101, Watertown.

Mimi’s Miniature Horse Farm, 23152 Wyman Road, Rodman, Kathleen A. Lister, 23152 Wyman Road, Rodman, Peter C. Lister, 23152 Wyman Road, Rodman.

Feb. 25:

Tricia’s Cleaning Services, 12222 House Road, Clayton, Patricia R. Bushey, 12222 House Road, Clayton.

Upstate Parachute Services, 15375 Ikeys Crossing Road, Adams, Joshua Allen Brewer, 15375 Ikeys Crossing Road, Adams

ODP’s Mobile Auto Detailing, 25788 Pink Schoolhouse Road, Theresa, Peter Marshall, 25788 Pink Schoolhouse Road, Theresa.

B & B Carpentry Masonry, 35870 Sayre Road, Carthage, Robert J. Brotherton III, 35870 Sayre Road, Carthage, Gilbert Barlow Jr., 45 Liberty St. Carthage.

Feb. 24:

DMY HVAC, 40274 Rogers Crossing Road, Carthage, Dana Maxim Yuhas, 40274 Rogers Crossing Road, Carthage.

Stolen Moments, 418 Brainard St., Dexter, Melissa Green, 418 Brainard St., Dexter.

Feb. 23:

Northern New York Garage Door, 22209 County Route 47, Carthage, Riley Eddy Woodworth, 22209 County Route 47, Carthage.

Feb. 22:

LaDuke Auto Sales, 23438 State Route 12, Watertown, Maverick Dean LaDuke, 19052 State Route 177, Adams Center.

Jody L. White DDC’s, 8743 State Route 178, Henderson, Jody L. White, 8743 State Route 178, Henderson.

Nova Concealment, 22570 Cullen Drive, Watertown, William E. Martin, 544 Broadway St., Apt. 1, Cape Vincent.

Black Creek Ranch, 35193 Countryman Road, Theresa, Randall A. Hofer, 35193, Countryman Road, Theresa.

Daydreamy Graphic Design, 7049 State Route 289, Mannsville, Marie Whitnee Miner, 7049 State Route 289, Mannsville.

Feb. 18:

B&B Forever Flooring 21761 State Route 180, Lot 15, Dexter, Sean Mitchell Berry, 21761 State Route 180, Lot 15, Dexter.

Anthem Entertainment, 21837 Farney Pit Road, Carthage, Tyler Clemons, 21837 Farney Pit Road, Carthage.

Great Wall TEFL, 41181 State Route 180, Clayton, Joseph C. Moore, 41181 State Route 180, Clayton.

Feb. 17:

Grace’s Barbershop, 210 Franklin St., Watertown, Hyung Gyung McCartney, 1620 Huntington St., Apt. E8, Watertown.

Bouncing Bug, 20768 State Route 12F, Watertown, Molly DeJourdan, 619 Thompson St., Watertown, Michael Uebler, 619 Thompson St., Watertown.

Feb. 16:

Cookhill Farm Plateau, 37469 Spicer Road, Antwerp, Jennifer A. Cook, 37460 Spicer Road, Antwerp.

Mountain Run Realty, 935 West St., Carthage, Matthew M. Szeliga, 935 West St., Carthage.

Feb. 11:

Engrauagraphix, 35390 County Route 28, Philadelphia, Kim Jeffrey Daniels, 35390 County Route 28, Philadelphia.

Feb. 10:

Beese Apiaries, 26246 Cramer Road, Watertown, John Douglas Beese Jr., 26246 Cramer Road, Watertown.

Fibonacci 321, 321 James St., Clayton, Karin S. Robertson, 28279 Route 126, Black River.

Northern Light Structures, 405 Arsenal St., Watertown, Charles R. Skellen, 405 Arsenal St., Watertown.

Feb. 9:

Gifted Grape Unique Gifts, 28164 County Route 69, Copenhagen, Jennifer Renee Groff, 28164 County Route 69, Copenhagen.

Carter St. Customs, 31125 Carter St., LaFargeville, Kenneth E. Cote, 31087 State Route 180, LaFargeville.

Feb. 8:

Modsquad Performance, 24544 County Route 138, Calcium, Christopher James McConnell, 2455 County Route 138, Calcium.

C & S Flooring, 411 Binsse St., Watertown, Roger A. Schager Jr., 411 Binsse St., Watertown, Joseph F. Cota, 25004 County Route 57, Three Mile Bay.

Thousand Reasons Properties, 15227 Heritage Drive, Clayton, Erich L. Leonard, 15227 Heritage Drive, Clayton.

Michael J. DeWitt, 20743 Reasoner Road, Watertown, Michael John DeWitt, 20743 Reasoner Road, Watertown.

St. Larry’s River, 38234 Windward Cliffs, Clayton, Laura Chambers Cerow, 38234 Windward Cliffs, Clayton.

BLI Construction, 32008 Miller Road, LaFargeville, Bert Lee Ives, 32008 Miller Road, LaFargeville.

Feb. 5:

Rosner Financial Group, 120 Washington St., Suite 420, Watertown, Samuel A. Rosner, 20892 Strickland Road, Carthage.

Ylionx, 747 Jay St., Utica, Leonardo LaPaix, 807 Tamarack Drive, Apt. D, Carthage.

Mind Fit Center, 1116 Arsenal St., Watertown, Larry Silverstein, 16228 Deer Run Road, Watertown, Rebecca Keshmiri, Deer Run Road, Watertown.

Northern Lights Wellness Center, 1116 Arsenal St., Watertown, Larry Silverstein, 16228 Deer Run Road, Watertown, Rebecca Keshmiri, Deer Run Road, Watertown.

Posture Rehab Center, 1116 Arsenal St., Watertown, Larry Silverstein, 16228 Deer Run Road, Watertown, Rebecca Keshmiri, Deer Run Road, Watertown.

Buneta Family Farm, 38400 U.S. Highway 11, Antwerp, John Joseph Buneta Jr., 311 Main St., Antwerp, Amber Buneta, 311 Main St., Antwerp.

Family Herbal Counseling Services, 18560 County Route 162, Watertown, Erika Lynne Laudon, 18560 County Route 162, Watertown.

Pan de Vida Boricua, 8727 Noble St., Evans Mills, Nueva Vida Christian Church, 8727 Noble St., Evans Mills.

Feb. 3:

Waorgany Brewing LLC, 30100 State Route 37, Evans Mills, Paul Jerome Kilgore, 30100 State Route 37, Evans Mills.

Circle H Ranch, 21516 State Route 411, LaFargeville, Dale L. Hunter, 21516 State Route 411, LaFargeville.

Feb. 2:

Anderson Enterprises, 23745 Cemetery Road, Felts Mills, Keith L. Anderson, 23745 Cemetery Road, Felts Mills.

Thousand Islands Hunters & Jumpers, 19892 County Route 3, LaFargeville, Laurel Noreen Leiendecker, 19892 County Route 2, LaFargeville.

Feb. 1:

Carthage Revolution, 18464 Country Route 69, Thomas J. Shultz, 10606 Pictorial Park Drive, Tampa, FL.

March 2016 Feature Story: Fear of Failure

Fight back against your fear of failure

By Joleene Moody, NNY Business

Failure has long been defined as the final result of an expectation that unfolds in a way that makes us feel defeated or unworthy. For many, coming back from defeat is difficult. To avoid further humiliation, we mark ourselves as failures and hide from the world. We are wounded, to say the least. We no longer believe in ourselves, nor do we want to. Because of this, we are less likely to try whatever it was we failed at in the first place.

We’ve all been there. We’ve all wanted out. So how and where do we begin to fight the fear of failure? Is it even possible to defeat? Thea Durant, a mental health counselor at Carthage Area Hospital Behavioral Health, said it can be kicked.

“Failure can help us grow,” she said. “It’s not always a bad thing. I think starting with a small step to see how we can increase our confidence a little bit is a good beginning. Empowerment activities can help us see what we’ve accomplished, too. Sometimes we don’t even realize what our accolades are.”

One such empowerment activity is listing the things we’ve done that we consider successes, even the little ones. We are so conditioned to focus on all the things that have gone wrong, that we rarely recall all the things that have gone right. Dan Childers, a licensed clinical social worker at Upstate Health Services in Watertown and Central Square, said this phenomenon of keeping a scorecard on our failures usually develops at a young age.

“It can start in our early years in school,” he said. “We see another student with more friends or better grades and we feel we aren’t as good as they are. Or maybe we were picked on. Whatever the experience, it grows with us. But the truth is, it’s never a failure if we learn from it. And we need to learn from it.”

Ms. Durant and Mr. Childers agree that failure is part of the journey toward success and without it, we wouldn’t know what success really felt like.

“We have to learn what it is we don’t want,” Ms. Durant said. “Take a relationship, for example. We have to learn what it is we don’t want in a partner. There are qualities we like and qualities we don’t like. We won’t know what we like until we experience the whole spectrum.”

One of the struggles in failure is how we think people will respond to us. Humiliation is often the first emotion that surfaces, causing us to retreat and withdraw. Interestingly, during that withdrawal, we forget that the rest of the world is no different than we are.

“What you feel in that moment is the same thing they felt at one time,” Ms. Durant said. “We have to remember, too, everyone has an opinion, weather it’s good, bad, or otherwise. What matters most is how you think of yourself. It takes a lot to accept ourselves. We all have flaws and we all make mistakes. But if we don’t take chances we may never know what’s in store for us. So we have to love ourselves through it all, even when we have a so called failure.”

There’s no doubt that others will feed off our pain as we struggle to love ourselves back to success. This happens when the other party is in as much pain, perhaps for different reasons. They want us to feel the same way they feel, and so they put our failures front and center.

“Failures stand out more to us,” Ms. Durant said. “The things that people like to take jabs at are the things we’ve messed up on. Not the things that we’ve accomplished. The only way to change that is to change the company we keep. When you’re around negative people, they have nothing positive to say and everything is always wrong. Why are they being negative? [Perhaps it’s] because they are struggling with something in their life and projecting their frustration on to you.”

And the feeling of failure comes full circle. Fortunately, it is an innate response that can be turned around, provided we change the way we look at it. Failure should no longer be defined as lack of success. Instead, it should be defined as a piece of the puzzle as we move toward success. After all, no successful person ever got where they are without failing a little bit first.

March 2016: Real Estate Roundup

Understanding residential transactions

Lance Evans

Lance Evans

In the coming months, I will discuss some common forms a buyer or seller encounters during a real estate transaction starting with the Agency Disclosure Form. This is the one form you should see in any transaction involving real estate agents and sales of property ranging from single-family residences to four-family homes. Remember that all parties should always be given a copy of any contract or form that is signed. [Read more…]

March 2016: Business Briefcase


1000 Islands to host tourism conference

The New York State Tourism Industry Association will host the 2016 Empire State Tourism Conference from May 2 to 4 at the 1000 Islands Harbor Hotel in Clayton. [Read more…]

March 2016: Business Tech Bytes

The right tools to manage IT disruption

Jill Van Hoesen

Jill Van Hoesen

Is information technology management in your enterprise increasingly about coordinating a concoction of disparate systems? Do you have varying departments making purchasing and usage decisions independently? Has the consumerization of IT, with all the tools and solutions in the palm of your employee’s hand, invaded your enterprise?

I’m sure most of your employees are using some cloud or personal software to abet them with their job.

In the 2015 Harvey Nash and KPMG CIO survey, “Into an Age of Disruption,” a full range of information technology topics, from recruitment and business strategy to overall IT priorities were explored. Nine out of 10 survey respondents believe that digital disruption will impact their organizations within the next decade, and 61 percent said they think they’ll capitalize on this disruption better than their present and future competitors.

“The speed of technology is what’s driving IT today,” said Bob Miano, president and CEO of Harvey Nash USAPAC. “Disruption is the norm now, so it’s about how fast companies can innovate. Pressure to produce at an accelerated pace is felt across all vertical markets, and has direct ties to the talent war.”

So the quandary, how do you deliver stable consistent IT performance that will drive revenue while still containing or even cutting costs? To be successful in managing your IT solutions more effectively, Janco Associate’s CIO Concern Management Toolkit recommends three focus areas of consideration: people, infrastructure and technology.

People — Security rises directly to the top. From cyber attacks to phishing emails, your employees are your biggest security concern. It goes hand in hand with cloud computing, how many new applications are being used each and every day on your network that is not under complete control of your IT organization? If you think you know, look again. No matter your business, technology applications are constantly evolving and changing in this digital age.

Infrastructure — Gone are the days of everyone accessing the IBM mainframe in a single location with IT approved standardized hardware and software. As new technologies are being implemented, traditional functions are being eliminated, making way for even further automation. This automation brings with it mountains of data which needs to be analyzed quickly and efficiently so that the decision making process within your enterprise can be improved. Records management, version control, retention and destruction are just a few of the traditional areas that still need to be under internal management and control.

Technology — BYOD, mobile applications, cloud storage. These represent non vented IT platforms that your employees are using in order to improve theirs and your bottom line. Your employees will use whatever applications are in the palm of their hands to get these results. Facebook, Twitter, Instagram, just to name a few, are the wave of the future and need to be managed more efficiently in most every enterprise today. This management needs to span from advertising to productivity losses. Does your business have a Facebook page? Check out Facebook Business Manager; that will assist with advertising. As for time spent on Facebook and other social media sites during work time? I’m soliciting your comments, suggestions, policies and procedures for an upcoming column.

To be sure, clouds, mobility, social media and BYOD has redistributed power within most very aspect of most every business. In the light of the every growing list of cyber-attacks, now more than ever there is a need to focus on designing an enterprise security and privacy strategic roadmap. These policies and procedures need to be based on governance models such as PCI, HIPAA or SOX depending on the nature of your business. Your end goal is for your people, infrastructure and technology to evolve beyond the point of being a motley and disjointed collection of software solutions, tools, and technologies. You need to attain the mindset and approach that will harness the full power that digital technology has to offer. It will be a challenging balancing act, but many IT teams and technology leaders have the innate aptitude to propel an organization through this complex “age of disruption.”

Jill Van Hoesen is chief information officer for Johnson Newspapers and a 25-year IT veteran. Contact her at Her column appears monthly in NNY Business.

March 2016 Real Estate: Top Transactions

The following property sales were recorded in the Jefferson County Clerk’s Office in the month of January:

[Read more…]

March 2016: Business Scene

GWNC Chamber of Commerce 64th Israel A. Shapiro Citizenship Award dinner

The Hilton Garden Inn, Watertown, hosted the Greater Watertown-North Country Chamber of Commerce’s 64th Israel A. Shapiro Citizenship Award presentation and dinner on Feb. 11. [Read more…]

March 2016: Small Business Success

Maine-ly business with some extra salt

Sarah O'Connell

Sarah O’Connell

This is part two of my 1,500-mile solo road trip through New England to visit a small entrepreneurial venture way up in Down East Maine. The story begins when it seemed that everyone I knew started touting “Pink Himalayan Sea Salt.” I don’t exactly possess the palate of a gourmet, so I’m thinking, “Isn’t salt just salt?” Because basically, all salt was originally sea salt, whether it’s mined from deep beneath the earth or extracted from the ocean. But connoisseurs of salt believe that there are big differences in taste, mineral content and processing, and they are willing to pay the big bucks to have their condiment transported 7000-plus miles. [Read more…]