January 2016: Business Tech Bytes

‘Big data’ will drive transformational change

VanHoesenWAs 2015 trends appear in 2016 goals, fostering personalized customer engagement will continue to rise to the top. Tim Crawford, CIO and strategic advisor for AVOA, believes the Internet of Things, or IoT as its known, has changed the age-old saying “the customer is always right” to “customers care about their individual needs, not those of others.” [Read more…]